Object Relationship in Salesforce

Posted on by SFDC Learners

What are Objects in Salesforce?Objects are database tables that allow us to store data specific to the organization in salesforce. There are 2 types of Object i.e. Standard Object and Custom Object. What is Object Relationship?Create relationships to link objects with each other, so that when users view records, they can also see related data. … Continue reading Object Relationship in Salesforce

Enable Email Drafts for Cases

Posted on by SFDC Learners

While working with Service Console, you must have come across sending emails on Case object. So what if you just want to save your message without sending them immediately. Yes this is possible to let support agents who use the case feed write and save messages without having to send them immediately with "Draft Emails" … Continue reading Enable Email Drafts for Cases