Field Service Lightning in Salesforce Part 2

In this blog post we will explain you how to Install and Activate the Field service lightning app in the Salesforce . There are two steps : Activate the FSL Setting in the Org Installation of Managed Package. Activate the FSL Setting in the Org: Steps: From Setup, enter Field Service Settings in the Quick Find box, … Continue reading Field Service Lightning in Salesforce Part 2

Field Service Lightning In Salesforce Part 1

Hi Friends, We are starting new Field Service Lightning Blog Series. Here we will take you through the key topics of FSL. Field service Lightning is a powerful, highly customizable feature of salesforce that can help you to set up the mobile-friendly environment to manage field service workforce. Use of Field Service: Seamlessly Connected to Your … Continue reading Field Service Lightning In Salesforce Part 1

Enable Email Drafts for Cases

While working with Service Console, you must have come across sending emails on Case object. So what if you just want to save your message without sending them immediately. Yes this is possible to let support agents who use the case feed write and save messages without having to send them immediately with "Draft Emails" … Continue reading Enable Email Drafts for Cases